Why can't I see my latest transactions?

If you have a transaction that occurred today, it may be possible that your transactions are not yet updated. They are updated periodically each day. If your transactions still aren't visible after a day or two,  you should check if you need to renew app permissions with your bank. If you need further support, you can contact our Customer Support service.

If my historical transactions are deleted, can I recover them?

Yes, in order to access historical transactions, you would have to renew app permissions to read your bank account beyond 90 days.

To renew permission to read your transactions you must go into your account settings. You can find them in the profile section.

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In your account settings you can choose to renew permission to read your transactions.

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Other articles you might find interesting:
How many transactions will I see when I first connect to my bank account?

Why can Woolsocks read my bank account transactions?


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