What happens with my cashback if I return my order?

Cashback will be awarded only for successful purchases and no cancellations or returns are accepted. 

If the merchant finds any of the mentioned events, you will not receive your cashback. In the case of an instant payout, Woolsocks will claim it or retain future cashbacks to cover the debt.

Woolsocks recommends that in order to avoid losing your cashback for item exchanges, you should cancel your order and make a new transaction, subject to the cancellation policies of each store.


Other articles you might find interesting: 

Why is my cashback sock empty?

Can I buy using the funds in my cashback sock?


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