Why am I not able to start using Woolsocks?

If you are having problems downloading or accessing the app, please check if one of the reasons listed below might be preventing you from creating a Woolsocks account:

  • The country in which you are located/residing is not available.
  • You are under 18 or are ineligible under our T&Cs.


Other articles you might find interesting:

Which devices work best with the Woolsocks app?

How do I connect my bank account?


If you need further assistance, please click this link to send us a request.

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