The addressee of my cancellation letter refuses to process it due to the use of electronic signature, what can I do?

The  eIDAS Regulation (910/2014) sets the legal framework for electronic signatures in the EU. It defines who can use electronic signatures and in what context. To ensure that electronic signatures can be created and validated anywhere in Europe, a number of standards were identified for their implementation.

 

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I can't find my customer number, and it appears as a required field to generate the cancellation letter, is this number required?

Can I modify a cancellation letter?

 

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