What happens if I enter the wrong PIN code?

To access your Woolsocks account, the system will ask you to enter your PIN code. Don't worry if you've entered an incorrect code, you can try again later! Please don't forget that there is a timeout period for incorrect entries, these times are listed below. 

  • 1st block: 30 seconds
  • 2nd block: 1 minute
  • 3rd block: 3 minutes
  • 4th and 5th blocks: 30 minutes

After entering an incorrect PIN five times, the timeout periods will reset. This means after your fifth attempt, you will have to wait 30 seconds to try a sixth time, and so on.


Another article you might find interesting is:

PIN Code usability

Why do you need my mobile number?


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