After you have made a purchase and the transaction has been registered in your Cashback Sock, the cashback payment can take up to 60 days. However, Woolsocks also offers you the option of using instant payout to receive your cashback instantly.
If you have made a purchase and you have not received your cashback within these 60 days, please contact our Help Center. To submit a cashback claim, please click this link and indicate the transaction number, receipt of the purchase, and the time at which it took place. This help topic can also help you understand a few potential reasons why your cashback could be declined.
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