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  1. English
  2. General Questions

General Questions

In this section, we explain how to get started with the Woolsocks app. We also provide information about the different sections of the app, account details, data, and troubleshooting tips.

First Steps

  • How can I create an account with Woolsocks for the first time?
  • Why am I not able to start using Woolsocks?
  • Which devices work best with the Woolsocks app?
  • I am younger than 18, can I use Woolsocks?

My Profile

  • Change my country in the Woolsocks app
  • In which countries is Woolsocks available?
  • How can I edit my personal details?
  • Can I change my information?
  • I want to unsubscribe from Woolsocks

Security

  • PIN Code usability
  • What happens if I enter the wrong PIN code?
  • Can each bank see my information from the other banks?
  • Why do you need my mobile number?

Personal Data

  • What does Woolsocks use my data for?
  • Is my data safe with Woolsocks?
  • What personal data do I need to submit to use Woolsocks?
  • I want Woolsocks to delete all my data after closing the app

Other

  • Is Woolsocks a bank?
  • Can I use Woolsocks on different devices at the same time?
  • Can I export my Insights to Excel?
  • How does Woolsocks earn money?

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