My friend signed up but I didn't get my reward. What should I do?

First, check that your friend did the following: 

  • Downloaded and joined Woolsocks using the personal link you sent them from the Tell a Friend page 
  • After signing up, your friend has done at least one of the following: 
    •  Connected a bank account
    • Verified their mobile phone number and earned €3 cashback 


Please keep in mind that friends who download the app and sign up through a Spin & Win gift card will not count towards your Tell a Friend program reward. 


If they have completed these steps, and you still haven't received your reward after 48 hours, please contact Woolsocks support through the app for assistance.

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