To get your cashback, you need an eligible bank account connected to the app. This account must:
- be your main bank account (the one you use for everyday purchases);
- not be connected to another profile in the app;
- be actively used.
Think of the account your salary is paid into, that you pay for groceries with, or that you use for most daily payments.
An account with little activity, very few transactions, or that is fairly new may not qualify for cashback. You can still connect it to the app to see insights.