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  1. Woolsocks Help Centre
  2. Cancel your subscriptions
  3. How it works

How it works

  • How can I cancel a subscription with Woolsocks?
  • Can I modify a cancellation letter?
  • Where can I check the terms and conditions of a contract I would like to cancel?
  • Will I receive a notification of cancellation?
  • How long will it take to process my cancellation?
  • What if I change my mind after I request a cancellation?
  • Could my cancellation request be unsuccessful?
  • Which subscriptions can I cancel?
  • How can I follow the status of my cancellation?
  • I cannot find my customer number and it appears as a required field to generate the cancellation letter. Is this number required?
  • I cannot find my current contract to check the terms and conditions, can I still unsubscribe?
  • The addressee of my cancellation letter refuses to process it due to the use of electronic signature, what can I do?

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