I Can't Login, What Should I Do?

If you're encountering difficulties accessing your Woolsocks account, rest assured, we're committed to assisting you promptly and effectively. Technical hitches can occasionally impede login processes, but there are steps you can take to address such issues:

  1. Copy the Login Link: In the event that you've received an email prompting you to log in, we advise that you long-press on the 'Log in to Woolsocks' button and proceed to select 'Copy link.'
  2. Access the Application: Next, navigate to the Woolsocks application on your respective device.
  3. Initiate Login Troubleshooting: Within the application interface, please locate and select the option labeled ''problems with login.''
  4. Paste and Proceed: Paste the previously copied login URL into the specified field and proceed with the login process as usual.

If you still have issues logging in after following the steps above, please contact our customer support team.

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