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Woolsocks Help Centre
General Questions
General Questions
In this section, we explain how to get started with the Woolsocks app. We also provide information about the different sections of the app, account details, data, and troubleshooting tips.
First Steps
Where can I find insights on my expenses?
How can I create an account with Woolsocks?
How can I connect my bank account?
How can I change a transaction category?
Why am I not able to start using Woolsocks?
Which devices work best with the Woolsocks app?
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My Profile
Can I change my country in the Woolsocks app?
In which countries is Woolsocks available?
I want to delete my Woolsocks account
Security
I have multiple bank accounts connected, are all my account transactions visible between banks?
My PIN has been blocked
Why do I have to make a PIN?
Personal Data
Is my data safe with Woolsocks?
I am closing my account and would like Woolsocks to delete all my data
How does Woolsocks use my data?
What personal data do I need to submit in order to use Woolsocks?
Other
Is Woolsocks a bank?
Why do I need to provide my address?
How does Woolsocks earn money?
Can I export my Insights to Excel?
Can I use Woolsocks on different devices at the same time?
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