My gift card did not work! What should I do?
Check the redemption instructions in the app.
Always follow the gift card redemption instructions found in the app. These instructions are the most recent and correct for the gift card you purchased.Read the terms and conditions carefully.
Some gift cards cannot be redeemed offline or may have other restrictions. Make sure you understand these before attempting to redeem.If you are certain it’s not your fault:
If the gift card still doesn’t work despite following all instructions, please let customer service know.
Huis&Tuin cadeaukaart:
How to use the voucher:
1. After purchasing this Home & Garden gift card, you will receive an email containing a barcode and a voucher code. 2. Go to (one of) the webshop(s) or participating stores. 3. When you are ready to pay in the webshop, enter the voucher code. Use the appropriate field in the webshop form. 4. In the store, show the barcode at the checkout.
Please note: some stores only accept this gift card digitally or only in physical locations. Check the Huis & Tuin gift card website for the terms and conditions of the store of your choice. Praxis, Hornbach, and Karwei only accept this card in their physical stores and not online. -For online transactions, a maximum of €50 per transaction applies in connection with European anti-money laundering legislation. • Validity: 2 years • Where to redeem: Online and in-store • Available voucher values: $10 to $150 • Where to use: Netherlands • Vouchers cannot be returned.