Follow these tips to make sure your cashback registers correctly.
🛒 Shop right away
After clicking through to the store, complete your purchase without visiting other websites first. This keeps the tracking connection active.
🍪 Accept cookies
Make sure your browser accepts cookies, and click "Accept all" on the store's cookie popup. Cookies are essential for tracking your cashback.
🌐 Use a clean browser
Ad-blockers and browser extensions can interfere with cashback tracking. For best results:
- Use Google Chrome (works well by default)
- If you have extensions, try Incognito mode
- Keep Privacy Sandbox turned off in Chrome settings
🏷️ Be careful with discount codes
Other vouchers, codes, or loyalty points may not be compatible with cashback. Check the deal conditions before combining offers.
💻 Complete your order online
Finish your entire purchase on the store's website or app. Orders placed by phone or chat can't be tracked for cashback.
🛍️ Fill your cart after clicking through
Add items to your cart after you've clicked through from our app—not before. This ensures proper tracking.
🏠 Shop from home when possible
Large networks (like office or hotel WiFi) can sometimes block cashback tracking. For the most reliable results, shop from home or use the mobile app.
Questions? Check our FAQs or reach out to customer support—we're happy to help.